COA accreditation attests that an organization meets the highest national standards and is delivering the best quality services to the community it serves. COA has accredited more than 1,000 private and public organizations that serve more than six million children, individuals and families in the United States and Canada.

The COA accreditation process is an in-depth examination of the organization’s compliance with best-practice standards. The process includes a review of organizational standards including human resources, financial and risk management, and continuous quality improvement, as well as thirty-nine service standards. The service standards address a full array of child, family, and behavioral healthcare services, including financial and debt management, employee assistance program, mental health counseling, substance abuse treatment, foster care, health service areas, and a host of other service areas.